Prahladaa Social Service Trust has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations. We expect that all donors will exercise due care and diligence while making donations. We also recognizes that a donation may be made erroneously or donors may change their mind. We will examine request for refund of donation and endeavor to make the refund. We may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Prahladaa is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to be refunded,
You must request in writing or by email for a refund and Your request must reach us within 5 (five) days from the date on which you made the donation.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation, donation amount, Cheque/Draft no./online transaction ID.
Prahladaa Social Service Trust
Thuravoor P.O
Alappuzha District
Kerala - 688532
Email : prahldaatrust@gmail.com
All decisions of Trust in this regard will be final and binding on the donor.